Everything Pulzo offers to automate your social media sales.
Connect your Instagram Business account to receive and reply to direct messages automatically.
The bot answers customer inquiries in natural language, 24 hours a day, 7 days a week.
Identifies whether the customer wants to buy, ask about a product, negotiate price, or needs help.
The bot knows your entire catalog and can answer questions about prices, availability, variants and features.
When the conversation gets complex or the customer requests it, the bot escalates to the seller.
Choose from different personalities to define how the bot talks and sells.
Create, edit and organize products with name, description, price and stock.
Support for variants like sizes, colors and models, each with its own price and stock.
Upload multiple images per product variant so your customers can see what they're buying.
Organize products into hierarchical categories and subcategories for easy navigation.
Direct integration with MercadoPago to generate automatic payment links.
The bot generates a payment link when the customer confirms the purchase. Cards, transfers, cash.
Dashboard with payment history, statuses and amounts to keep everything under control.
View and manage all WhatsApp and Instagram conversations in one place.
Add internal notes to conversations for team coordination.
Receive real-time notifications for new messages, payments and escalations.
Login system with JWT tokens and protected sessions.
Define admin and seller roles with differentiated permissions.
Each seller only sees their own conversations and data. Complete isolation.
